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0Help Feed an Animal in Need!

 

 

 

There are numerous benefits to using an in-home pet sitting service.  You will become an avid user once you have realized these benefits. 

 Each day when you are away, your personal sitter will visit your home to feed, care for, cuddle and play with your pets. 


Call Today!

303-464-0557

 


 

 

Our Most Frequently Asked Questions


How does this service work?

How many visits a day does my pet need?

How will I be charged for services & when do I pay?

What specific services do you offer?

Will my pets and I meet the pet sitter before service starts?

What happens when I get back from my trip?

Will people I don't know come to my home?

What if the pet sitter is not available during the time I will be away?

What if the pet sitter has a personal emergency during the time I am away?

Is tipping a pet sitter customary?

 


Our client, Maggie


 


How does this service work?  [back to top]

Your personal pet sitter arrives at your home for each 20-30 minute visit (depending on service purchased).  During this time, your pets are played with, cuddled, loved and talked to.  Dogs can be walked upon request and all standard pet care is administered: Feeding, watering, litter scooping for cats and clean up of cages or accidental messes in the house.  Runs are also scooped.  

We also offer overnight service (limited).  A pet sitter stays overnight in your home from approximately 9 p.m. to 7 a.m. or from 7:00 pm - 7:00 am and provides the same services as during a normal pet sitting visit.  If an additional visit is required later in the day, it can be provided at a discount.  Sorry, no overnight service can be guaranteed during busy holiday periods.

Home care is included with all pet sitting fees. This means that your mail and newspapers and any package deliveries left at the door will be brought in.  In addition, indoor and outdoor plants can be watered and your trash taken out on pick-up day and cans brought back in.  We are happy to set your security alarm.



How many visits a day does my pet need?  [back to top]

How many visits a day your pet(s) require will be determined according to the type of pet(s), how they are confined and if there is availability of doggie-doors (pet doors).  Special needs, such as medications or special treatments and the time schedule for these are also taken into consideration.  Some homes require one visit per day, others two or three.  

We offer discounts to pet owners that own only one dog and 20 minute visits for households with 1-2 cats only.

These details will be discussed with you during your initial consultation to decide whether one, two, three or more visits are needed on a daily basis.  


How will I be charged for services & when do I pay?  [back to top]

Services are charged according to the type of service and our fee schedule. Please click here to view our current rates.  All services include pet and home care.  You save money by having more than one pet, up to four, covered in the fee (caged birds and aquariums are considered one pet each).  There is a nominal surcharge for each pet over four to cover the additional time required.

Payment is due at the time of the first visit for the entire pet-sit assignment.  You will leave your payment by check or cash in your home at the time you leave, or pay online before service begins with Paypal.



What specific services do you offer?  [back to top]

VIPet Sitter Service™ specializes in caring for your pets in your own home during weekend get-aways, vacations anytime of the week or year and holiday travel.  We also look after your pets during times of owner illness or injury where routine care for your pet might be disrupted or impossible to give until your recovery.  We offer:

  • Personalized pet sitting in your home

  • Overnight stay service in your home (limited availability)

  • Midday dog walking and puppy potty breaks

  • Administer medications, including injections and IV subcutaneous hydrations
    (Note: your cat must not hide or be overly shy of people for this service)



Will my pets and I meet the pet sitter before service starts?  [back to top]

Yes!  In fact, this is a requirement before pet sitting services can begin.  All new clients will be scheduled for a free initial consultation and interview.  During this time, the service owner, Cindy Correa, will meet with you and have an opportunity to interact with the pets and be able to go over all contracts, policies and guidelines.  Home care and pet care details, including how many visits a day, will be discussed and your pet sits are scheduled accordingly.

If associate pet sitters working for VIPet Sitter Service will be caring for your pets, a short "meet and greet" can be scheduled on request.  All associate pet sitters are background checked through ADP Screening and Selection Services.   Each individual has gone through a 25-visit orientation period with the owner (and senior pet sitters) on all aspects of home and pet care.  This is done by having pet sitters accompany the senior pet sitters on assignments until they are ready to perform duties according to VIPet standards.  On-site orientation is ongoing for all homes where special circumstances, instructions, or more complex procedures exist.

The consultation and initial paperwork will only need to be done once.  After that, simply call or use the web site to order pet sit services in the future!



What happens when I get back from my trip?  [back to top]

If you have been out of town on a trip, you are required to call upon your return to let the pet sitter know that you are taking over the care of your pets.

If the pet sitter does not hear from the owner or other designated responsible party, pet sitting services will continue as previously scheduled and will be charged at the applicable current rates.

By the same token, if you are stranded due to airport delays, poor weather or other reason that delays your expected return home, you can rest easy knowing that your pets will not be abandoned and care will not be suspended.  Make every attempt to contact the pet sitter by telephone or email immediately if a problem arises to update the status of your situation.



Will people I don't know come to my home?  [back to top]

Absolutely not!  We take the security, safety and privacy of your home very seriously.  Currently, there are two owner-operators that personally supervise or perform services for the care of your pets and home.  Our associate pet sitters are provided with a complete instruction file and are in direct contact with the owner during assignments.  In some cases, the owner personally orients or trains associate pet sitters at homes where special needs or instructions exist. 

Any situation where coverage is needed and another party will take over care will never be initiated without your knowledge and prior approval.

VIPet Sitter Service™ carries commercial liability insurance and is bonded for your added protection and peace of mind. 


What if the pet sitter is not available during the time I will be away? [back to top]

Pet sitters take vacations too!  At times, pet sitters will also be out-of-town or unavailable during the time you need service.   The staff pet sitters normally cover each other and stagger time off whenever possible.  However, for rare times when a sitter is not available, you will be referred to one our trusted pet sitting service colleagues who are also members of the organization Pet Sitters International that will deliver a similar standard of care.

If you are an established client of VIPet Sitter Service™, you will receive a notification by mail in the form of a newsletter or postcard at least two or more weeks in advance of a planned vacation.  This will give ample time to contact us and allow us to arrange for alternate pet care, which includes coverage by our own staff sitters when available.


What if the pet sitter has a personal emergency during the time I am away?  [back to top]

While this situation is unlikely, it is possible that a pet sitter can experience a personal emergency.  Our own pet sitters are prepared to cover each other as needed in case of emergencies.  However, if another professional pet sitting service needs to be involved, you will be contacted as soon as possible to be advised of the situation.  



Is Tipping a pet sitter customary?  [back to top]

Gratuities are customary, and are a nice show of appreciation in this most unique service. Each pet sitter is given their full gratuity.  Every pet sitter at VIPet Sitter Service considers exceptional pet and home care to always be part of our job.  


Thanks for visiting and we look 
forward to hearing from you soon!

 

Meet Our Pet Sitters!


Every associate pet sitter that works with Cindy at VIPet has been carefully screened with ADP Selective Services. All pet sitters are covered by commercial liability insurance and are bonded.

Upon hire, each pet sitter must complete an orientation of 25 [minimum] pet sitting assignments alongside the business owner.  You can be sure that each pet sitter adheres to our high standards of quality care, safety, and a love of animals! 

We care for your pets with the same attention and love as though they were our very own!

Take a moment to meet our pet sitters by clicking on the names below:

Cindy
Owner
Pet Sitter

Ann
Staffing Coordinator
Pet Sitter

Lynn
Associate Pet Sitter

Emily
Associate Pet Sitter

Jennifer H.
Associate Pet Sitter

Robbie
Associate Pet Sitter

Jennifer L.
Associate Pet Sitter

Michelle
Associate Pet Sitter

Micah
Associate Pet Sitter

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Copyright © 2003 VIPet Sitter Service™