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There are numerous benefits to using
an in-home pet sitting service. You will become an avid user once
you have realized these benefits.
303-464-0557
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Our Most Frequently Asked Questions
How many visits a day does my pet need?
How
will I be charged for services & when do I pay? Will my pets and I meet the pet sitter before service starts? What happens when I get back from my trip? Will people I don't know come to my home? What if the pet sitter is not available during the time I will be away? What if the pet sitter has a personal emergency during the time I am away? Is tipping a pet sitter customary?
Your personal pet sitter arrives at your home for each 20-30 minute visit (depending on service purchased). During this time, your pets are played with, cuddled, loved and talked to. Dogs can be walked upon request and all standard pet care is administered: Feeding, watering, litter scooping for cats and clean up of cages or accidental messes in the house. Runs are also scooped. Home care is included with all pet sitting fees. This means that your mail and newspapers and any package deliveries left at the door will be brought in. In addition, indoor and outdoor plants can be watered and your trash taken out on pick-up day and cans brought back in. We are happy to set your security alarm.
How many visits a day your pet(s) require will be determined according to the type of pet(s), how they are confined and if there is availability of doggie-doors (pet doors). Special needs, such as medications or special treatments and the time schedule for these are also taken into consideration. Some homes require one visit per day, others two or three. We offer discounts to pet owners that own only one dog and 20 minute visits for households with 1-2 cats only. These details will be discussed with you during
your initial consultation to decide whether one, two, three or more
visits are needed on a daily basis.
Services are charged according to the type of service and our fee schedule. Please click here to view our current rates. All services include pet and home care. You save money by having more than one pet, up to four, covered in the fee (caged birds and aquariums are considered one pet each). There is a nominal surcharge for each pet over four to cover the additional time required. Payment
is due at the time of the first visit for the entire pet-sit assignment.
You will leave your payment by check or cash in your home at the time you
leave, or pay online before service begins with Paypal. VIPet Sitter Service™ specializes in caring for your pets in your own home during weekend get-aways, vacations anytime of the week or year and holiday travel. We also look after your pets during times of owner illness or injury where routine care for your pet might be disrupted or impossible to give until your recovery. We offer:
Yes! In fact, this is a requirement before pet sitting services can begin. All new clients will be scheduled for a free initial consultation and interview. During this time, the service owner, Cindy Correa, will meet with you and have an opportunity to interact with the pets and be able to go over all contracts, policies and guidelines. Home care and pet care details, including how many visits a day, will be discussed and your pet sits are scheduled accordingly. The
consultation and initial paperwork will only need to be done once.
After that, simply call or use the web site to order pet sit services in the future!
If you have been out of town on a trip, you are required to call upon your return to let the pet sitter know that you are taking over the care of your pets. If the pet sitter does not hear from the owner or other designated responsible party, pet sitting services will continue as previously scheduled and will be charged at the applicable current rates. By
the same token, if you are stranded due to airport delays, poor weather
or other reason that delays your expected return home, you can rest easy
knowing that your pets will not be abandoned and care will not be
suspended. Make every attempt to contact the pet sitter by
telephone or email immediately if a problem arises to update the status
of your situation.
Absolutely not! We take the security, safety and privacy of your home very seriously. Any situation where coverage is needed and another party will take over care will never be initiated without your knowledge and prior approval. VIPet
Sitter Service™ carries commercial liability insurance and is bonded for
your added protection and peace of mind. What if the pet sitter is not available during the time I will be away? [back to top] Pet sitters take vacations too! At times, pet sitters will also be out-of-town or unavailable during the time you need service. All clients are notified of office closures longer than 4 days in advance by regular mail postcard. Although we attempt to be available for your pet 365/7, if there are times a sitter is not available, you will be referred to one our trusted pet sitting service colleagues that will deliver a similar standard of care.
While
this situation is unlikely, it is possible that a pet sitter can
experience a personal emergency. Pet sitters will cover each other as needed in case of emergencies. However,
if another professional pet sitting service needs to be involved, you will be contacted as soon as
possible to be advised of the situation.
Gratuities are customary, and are a nice show of appreciation in this most unique service. We consider exceptional pet and home care to always be part of our job.
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Copyright © 2003 VIPet Sitter Service™ |
